Solihull MBC – COVID-19 Communication

From this week (w/c Monday 14 September) there are enhanced requirements to hold registers of individuals attending premises to support NHS Test and Trace.

The following guidelines are considered essential to a Covid-19 safe premises risk assessment in hospitality and to avoid further restrictions:

  1. Indoor table service must be used alongside measures assigning a single staff member to specific table(s) to avoid mixing of staff between tables.

2. Outdoor table service must also be provided if there is outside space and customers must either be standing within assigned spaces to ensure no mixing between groups of six or seated at tables.

3. Contact between kitchen workers and front of house workers must be avoided. For example, by having zones from which front of house staff can collect food.

4. Hand sanitiser must be available on entry to toilets where safe and practical. Adopt a limited entry approach, with one in, one out (whilst avoiding the creation of additional bottlenecks). A visible cleaning schedule must be displayed and toilets should be cleaned more regularly than usual. Hand sanitiser should also be visible at all entry points to premises.

5. Providing written or spoken communication of the latest guidelines to both workers and customers inside and outside the venue. Display posters or information setting out how customers should behave at the venue to keep everyone safe. Consider the particular needs of those with protected characteristics, such as those who are hearing or visually impaired.

6. Within the premises risk management have a clear approach to ensuring social distancing and no mixing between social groups in queues and in outdoor smoking areas.

7. If you are notified or become aware of Covid-19 cases linked to your premises, you must comply fully with contract tracing and testing requirements and any action needed to control outbreaks

8. Face visors do not provide adequate protection on their own and have been linked to outbreaks. If you chose to use these, staff must also wear a face mask. Face masks should be worn if staff are less than 2m from customers or other staff.

Customers must:

Comply with all measures that you are asked to take by hospitality venues.

Wash your hands or use hand sanitiser before and after going out and regularly when you are out, particularly after contact with door-handles, light switches, taps etc.

Maintain social distancing at all times, including when coming in and out of venues.

NOT visit venues if you have any signs of Covid-19 or concerns about any symptoms you have.

Give the correct details to the venue so you can be contacted by NHS Test and Trace.

Wear a mask in any crowded or narrow areas and if you are requested to do so.

Use your judgement about where you go and how much you go out.